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Tax Information

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The Linode Cloud Manager has arrived!
View the Linode Cloud Manger version of the Tax Information guide.

Which Taxes are Collected by Linode?

Linode collects the European Union’s Value Added Tax (VAT) for customers that are subject to it. Starting on October 1st, 2019, Linode will also collect Australia and India’s Goods and Services Tax (GST) for customers in those countries.

The taxes that Linode collects will appear on your invoices, and you can review these charges by navigating to the Account tab in the Linode Classic Manager.

Note
Information about your EU VAT rate can be found here. Please note, Linode’s pricing plans do NOT include EU VAT charges.

What Should I Do If My Services are Non-Taxable?

If you are a registered business, you may choose to provide Linode with a valid VAT identification number (VAT ID) or GST identification number (GST ID, also referred to as an ABN in Australia and a GSTIN in India). Such customers will not be charged with VAT or GST in subsequent invoices once their VAT or GST ID is verified.

Note
For the remainder of this guide, your VAT ID, GST ID, ABN, or GSTIN will be referred to as your tax ID.

You can update your contact information at any time to apply your tax ID to your Linode account. You can also specify a tax ID in our account signup form when you first create your Linode account.

Note
If you have documents which state that your organization’s services with Linode should not be taxed, please contact Linode Support.

Add a Tax ID to your Linode Account

Your tax ID may be added to your account via the Linode Classic Manager. To add or update your account with a tax ID:

  1. Log in to the Linode Classic Manager.

  2. Navigate to the Account tab.

  3. Navigate to the Contact Info tab that appears under the Account tab.

  4. The Contact Information form will appear. Enter your tax ID in the Tax ID field.

  5. Click on the Save Changes button at the bottom of the form.

Review your Charges

You can check your monthly invoice charges by visiting the Account tab in the Linode Classic Manager:

Note
See the Billing and Payments guide for more information.

  1. Log in to the Linode Classic Manager.

  2. Navigate to the Account tab.

  3. Navigate to the Billing History tab that appears under the Account tab.

  4. Find the invoice you’d like to view and click on the corresponding link under the Description column. A detail page will appear with a full list of services for that invoice.

  5. In the detail page for a given invoice, click on the corresponding Download Printable Invoice button at the bottom of the page to download a PDF version of the invoice.

FAQ

  • What is Linode’s EU VAT number?

    Linode’s EU VAT number is EU372008859.

  • How is my tax location determined?

    Your tax location is determined by the contact information you provided during sign up or under the Account tab in the Linode Classic Manager.

  • How can I change my tax location?

    You may update your tax location by navigating to the Account tab in the Linode Classic Manager and then to the Contact Info tab that appears.

  • Why is my invoice in USD? Can I get an invoice in another currency?

    To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.

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This guide is published under a CC BY-ND 4.0 license.